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Quality Improvement
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“All the hard work has paid off. Your participation has been invaluable.”
Mary M. Willoughby, SPHR
Director of Human Resources
Center for Disability Rights, Inc.
Rochester, NY 14608
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“Quality Improvement” is such a vague, over-used phrase, yet it’s imperative to have a quality improvement program in place in any healthcare organization. This includes measuring patient outcomes through documented improvement of specific outcome-based indicators. By having the highest quality of care, the following benefits can be realized:
- Reduced insurance denials with improved patient outcomes
- Minimized legal and financial liability with demonstrated improvement in patient outcomes
- Improved public image due to an improved organizational patient outcomes report
Global Healthcare Associates can assist many types of organizations to improve the quality of their services, thereby improving patient outcomes. The following provides an overview of the three main categories:
Home and Hospice Care:
- Analysis of your Outcome Based Quality Improvement (OBQI)/Adverse Event reports with a focus on improving targeted areas to exceed your states QIO’s (Quality Improvement Organization’s) expectations
- Clinical record reviews to assist with ongoing monitoring of quality improvement indicators to keep your organization on track to meet your goals with monthly and or quarterly QI status reports
- OASIS error report reviews with helpful recommendations
- Customized coaching and mentoring programs to teach employees about Quality Improvement
- Implementation of a Quality Improvement process to comply with the new Hospice Conditions of Participation.
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Assisted Living Facilities:
- On-going monitoring of quality improvement indicators to keep your organization on track to meet your goals
- Medication Management program for resident safety and employee competency skills
- Quality Improvement program to monitor your residents’ health status and ensure an increase in occupancy days
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